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Christy Knisley

Meet Christy Knisley, Executive Assistant to the General Manager of the Hotel del Coronado in California

The Story

Christy Knisley is fairly new to Hilton—just eight months into her role as Executive Assistant to the General Manager of the Hotel del Coronado in California. Despite being new to the hotel industry, she’s no stranger to service. She’s a United States Air Force and Navy veteran, a military spouse and a mother to her daughter and son who are actively serving in the U.S. Navy.

Her Air Force and Navy experience is proving beneficial in her role at Hilton and she has taken to hospitality naturally. In fact, Christy recently went above and beyond for one of Hotel del Coronado’s youngest guests. A 4-year-old boy, who is suffering from end-stage leukemia, made a wish to visit the beach for the very first time and an organization granted his wish, sending him to Hotel del Coronado.

Christy learned everything she could about the young guest. Christy was able to upgrade his room to one with an ocean-view balcony for the days he would be too tired to go to the beach. She also had his favorite foods prepared by the hotel chef, placed beach toys in his room, and arranged for him and his family to indulge in a beach bonfire with his first s’mores. Christy did everything she could to ensure lasting memories for the family.

Hotel del Coronado recently had another special guest: Chris Nassetta. He was on property to celebrate the hotel’s one-year Hilton anniversary. Christy’s General Manager asked if she could arrange a fly-over of an F-18 fighter jet by the US Navy, thinking it likely wasn’t possible. Christy successfully pulled off the fly-over to the shock and delight of her General Manager, Chris Nassetta and the Hotel del Coronado Team Members.

​Having the opportunity to go above and beyond to delight guests both big and small are the reason Christy entered the hospitality industry. We are proud to have you on our team, Christy.