Brand Milestones

2014

april 2014Among Entrepreneur Magazine's "Most Trusted Brands in America"

MARCH 2014Recognized as a J.D. Power 2014 Customer Champion, one of 50 brands to have earned the honor. These 50 designees represent the highest-performing U.S. brands that deliver service excellence - both within their respective industry and across 9 industries measured.

Ranked #1 in Extended Stay Hotel Category by Harris Poll EquiTrend® Study

2013

December 2013Ranked #1 in Upscale Extended Stay by Business Travel News Survey.

Ranked #1 Best Extended Stay Hotel Chain by Business Traveler Awards - 2013 Best in Business Travel.

NOVEMBER 2013Won six awards from the Hospitality Sales & Marketing Association (HSMAI) including:

  • Platinum
    • Homewood Suites by Hilton Military Marketing Campaign (PR Campaign - Consumer)
    • Hilton Worldwide Leads Dual Brand Trend Anchored by Homewood Suites by Hilton (PR Program - Trade)
  • Gold
    • MIlitary Marketing Campaign (Complete Marketing Campaign - Consumer)
  • Silver
    • Homewood Suites by Hilton Leads the Pack for Business Travels (PR Feature Placement Print - Trade Publication)
    • Hulu Campaign
  • Bronze
    • Macy's Getaway Campaign (Contest/Sweepstakes)

Homewood Suites by Hilton was awarded one Marcom award. The awards recognize marketing and communications professionals for their creativity and hard work.

  • Platinum
    • Homewood Suites by Hilton Military Campagin; Marketing/Promo Campaign/Promo/Marketing Materials

OCTOBER 2013Homewood Suites by Hilton was named the top brand overall for the upscale extended stay category by Business Travel News. This is the first BTN award for the brand.

Opened the seventh Books for Kids reading library at Cottonwood Head Start in Memphis, TN; this is the third library in the area.

July 2013Homewood Suites by Hilton received the highest ranking in the J.D. Power 2013 North America Hotel Guest Satisfaction Index StudySM in the upper extended stay segment. This is the fourth consecutive award - and tenth award in the past 13 years for the brand - since J.D. Power began ranking hotels in 1999.

May 2013Awarded three Hermes Creative Awards. The awards honor excellence and recognize the creative professions involved in the concept, writing and design of traditional and emerging media. The awards include:

Gold

  • Books for Kids Program; Corporate Social Responsibility Program
  • Gen 9 Exclusive; Magazine Placement
    • Books for Kids Phoenix Opening - Arizona Republic; Newspaper Placement
      • Extended Stay Café Newsletter (Newsletter)
      • Property Collateral (Advertising Single Entry)
      • Iamsales (Employee Program)
      • Be at Home. (Advertising Division, Advertising Campaign Category, Complete Campaign)
      • Books for Kids Phoenix Opening - Arizona Republic (Feature Placement Print Newspaper)
      • Generation 9 Prototype (Feature Placement Print Trade)
        • Homewood Suitekeeping Summits (Feature Placement Print Trade)
        • Books for Kids Program (Community Service / Social Responsibility)
        • Canadian Expansion (New opening/launch)
          • Be at Home Advertising Copy; (Writing/Ad Copy)
          • Be At Home Television Commercial (Television/Single Spot)
          • In the Lead (Comm/PR/Communication Program)
          • Homewood Suites by Hilton Canadian Expansion (Comm/PR/Communication Program)
          • Be at Home Campaign (Marketing/Promo Campaign/Branding)
          • Be at Home Image Library (Photography/Advertising)
          • Books for Kids (Comm/PR/Communication Program)
          • Homewood Suites by Hilton Hotel Collateral Catalog (Brochure/Catalog)
          • IamSales (Comm/PR/Communication Program)
          • Internal Creative Assets Website (Specialty Web/Microsite)
          • "Suite Summer Deals" Promotion (E-Communication/E-Blast)
          • Extended Stay Café (Employee Publication/Internal Newsletter)
          • On-Property Branded Collateral (Design/Illustration/Graphic Design)
          • Books for Kids Library Openings (Community Service/Social Responsibility)
          • 84th Annual Macy's Thanksgiving Day Parade Sponsorship (Partnership with Major Brand)
          • IamSales campaign (Employee Program)
          • In the Lead Newsletter (Newsletter)
          • Extended Stay Cafe Monthly Newsletter (Newsletter)
          • Spring 2011 Satellite Media Tour (Feature Placement Television)
          • Lodging Hospitality Cover Story (Feature Placement Print)
          • Lewis the Duck Hotel-Level Literacy Program (Community Service/Social Responsibility)
          • IamSales (Communication/PR Campaign)
          • 2010 Workstyles Study (Research/Study)
          • Spring 2011 SMT (Television placement)
          • Lewis the Duck (Marketing/Promo Campaign/Special Event)
          • General Manager of the Year - Todd Kinney, Homewood Suites Tampa Airport
          • Best Front of House - Gail McIlwain, Homewood Suites Jacksonville/South - St. John's Center
          • Best Back of House - Gil Gonzalez, Homewood Suites Dallas/Addison
          • Best Marketing Promotion - 2009 Satellite Media Tours with Family Travel Expert
          • 2009 Business Travel Campaign (Advertising)
          • Duck River Documentary (Public Relations)
          • Simple Moments Promotion (Public Relations)
          • Lewis the Duck Program (Public Relations)
          • Summer 2009 Media Tour (Public Relations)
          • Re-Launch of F&B Program (Public Relations)
          • Suite Selection 500 Points Promo (Web Marketing)
          • Endless Summer Weekends Promo (Advertising)
          • Extended Stay Café Newsletter (PR-Employee Program)
          • In the Lead Sales Promotion (PR-Employee Program)
          • NCH Partnership Video (PR-Public Affairs category)
          • Suite Selection Tool (Web/Integrated Marketing)
          • Lewis the Duck children's book (PR/Consumer Marketing)
          • SuiteLiving.com site (Web Marketing/Social Media)
          • PR launch campaign for the brand's first Mexican property in Torreon, Mexico (PR/New Opening)
          • Simple Moments promotion (Advertising)
          • Simple Moments outdoor signage (Advertising)
          • Lost Cat on NPR (PR/Feature Placement/Radio)
          • Business Campaign (Advertising/TV)
          • Suite Selection tool (PR/Marketing Program)
          • Simple Moments Summer Campaign (Advertising)
        • 2012

          november 2012The Homewood Suites "On The Roll Again" float was featured in the limited edition 2012 Macy's Thanksgiving Day Parade Snow Globe.

          Opened the sixth Books for Kids reading library at the Carole Robertson Center-North Lawndale in Chicago, IL.

          Homewood Suites was awarded thirteen Marcom awards. The awards recognize marketing and communications professionals for their creativity and hard work The awards include:

          Platinum

          Gold

          Honorable Mention

          july 2012Homewood Suites was awarded the J.D. Power & Associates highest ranking in the extended stay segment in its 2012 North America Hotel Guest Satisfaction Index StudySM. This win commemorates the ninth award in 12 years for the brand and the third consecutive win in this segment

          Opened the fifth Books for Kids reading library at the Hanley Head Start Center in Memphis, TN; this is the second library in the area

          jan. 2012Homewood Suites received eight wins from the Hospitality Sales & Marketing Association (HSMAI) including:

          Gold

          Silver

          Bronze

          2011

          Nov. 2011Received four Marcom awards; the awards honor excellence and recognize the creativity, hard work of marketing and communication professionals.

          Platinum

          Gold

          Sept. 2011Homewood Suites opens its fourth Books for Kids reading library at the Booker T. Washington Child Development Center in Phoenix, AZ

          July 2011JD Power & Associates names Homewood Suites top extended stay brand in its 2011 North America Hotel Guest Satisfaction Index Study, marking the 8th time the brand has claimed the top spot in the 10 year history of the category

          Homewood Suites opens its third Books for Kids reading library at the Education Station Center in Irving, Texas

          June 2011The American Business Awards presents Homewood Suites with its Corporate Social Responsibility Program of the Year Award for its work with the Books for Kids Foundation

          June 2011
          Homewood Suites reaches milestone with tenth Canada hotel opening

          April 2011The Books for Kids Foundation honors Homewood Suites as "Corporate Partner of the Year" at its annual gala

          Jan. 2011The Hospitality Sales & Marketing Association (HSMAI) honors Homewood Suites by Hilton with a Gold Award in the Public Relations Division for its 2010 Satellite Media Tours

          2010

          Nov. 2010Homewood Suites becomes the first hotel brand in history to sponsor a float in the Macy's Thanksgiving Day Parade

          Hotel World Network honors the following with Hospitality Awards:

          Oct. 2010Homewood Suites opens its second Books for Kids reading library at the Edward Mazique Parent & Child Center in Washington, DC

          Sept. 2010Homewood Suites opens its 300th property in Round Rock, TX

          July 2010 JD Power & Associates names Homewood Suites top extended stay brand in its 2010 North America Hotel Guest Satisfaction Index Study

          Homewood Suites opens its first Books for Kids reading library at the Martin Luther King Jr. Head Start Center in Memphis, Tenn.

          May 2010 A major national consumer publication names Homewood Suites the top "Upscale" hotel brand

          Feb. 2010 Brand's documentary on the Tennessee Duck River honored with an Emmy Award by the Nashville/Midsouth Chapter of the National Academy of Television Arts & Sciences

          Jan. 2010 TripAdvisor readers name Homewood Suites Tampa-Brandon 14th best "overall hotel" in the US and Homewood Suites San Diego Airport - Liberty Station third best "family hotel" in the US (and 8th internationally) in its annual Travelers' Choice Awards

          The Hospitality Sales & Marketing Association (HSMAI) honors Homewood Suites by Hilton with the following Adrian Awards: 

          Gold

          Silver

          Bronze


          2009

          Oct. 2009 The Public Relations Society of America's Memphis Chapter honors three video projects with VOX Awards for excellence in communications. Projects included:
          • Duck River Documentary - electronic and online tactics: external video
          • Byron Jorjorian Artist Profile - writing: video script
          • iPod Food & Beverage Training - electronic and online tactics: podcast

          Sept. 2009 Brand's 11-minute documentary of The Nature Conservancy's Duck River Project is honored with a 2009 Telly Award for excellence in video production.

          Aug. 2009 Brand celebrates 20th anniversary

          Jan. 2009 The Hospitality Sales & Marketing Association (HSMAI) honors Homewood Suites by Hilton with the following Adrian Awards:

          Bill Duncan, Vice President, Brad Sales & Marketing for Homewood Suites by Hilton is named a "Top 25 Extraordinary Mind in Sales & Marketing

          Gold

          Silver

          Bronze

          2008

          Nov. 2008Zagat names Homewood Suites by Hilton "Best Value Chain" in 2009 U.S. Hotels, Resorts, & Spas Survey

          Oct. 2008 Homewood Suites by Hilton opens 250th hotel in Decatur-Forsyth, IL

          Sept. 2008 Suite Selection, the industry's first interactive room selection tool, is honored by InformationWeek as #2 innovation in the publication's annual InformationWeek 500 Awards

          July 2008 Homewood Suites by Hilton is recognized as "Highest Guest Satisfaction Among Extended Stay Hotel Chains" by J.D. Power and Associates for sixth time in eight year old category

          April 2008 Homewood Suites by Hilton is honored with the ‘Watlov Family Outstanding Service Award' by the National Coalition for the Homeless for its philanthropic support

          March 2008 Homewood Suites by Hilton is named the "Top Upscale Extended Stay Hotel" by Business Travel News

          Homewood Suites by Hilton is ranked the top hotel chain for all four quarters of 2007 in the "Extended-Stay" category by Market Metrix Hospitality Index (MMHI)

          Feb. 2008 The Hospitality Sales & Marketing Association (HSMAI) honors Homewood Suites by Hilton with the following Adrian Awards:

          Silver

          Bronze

          2007

          Nov. 2007Zagat names Homewood Suites by Hilton "Best Value Chain" in 2008 U.S. Hotels, Resorts, & Spas Survey

          Oct. 2007Homewood Suites by Hilton opens its first Mexican property in Torreon, Mexico

          Sept. 2007Homewood Suites by Hilton is selected as a winner of Budget Travel magazine's 2007 "Extra Mile Award" for the hotel brand's innovative Suite Selection online room reservation tool. Homewood Suites is one of seven travel companies or destinations honored by the awards, which recognize brands that devote themselves to improving the state of travel today for consumers.

          Aug. 2007Homewood Suites by Hilton is ranked the top hotel chain for 2nd Quarter 2007 in the "Upscale" category by Market Metrix Hospitality Index (MMHI)

          July 2007Homewood Suites by Hilton is recognized as "Highest in Guest Satisfaction Among Extended Stay Hotel Chains" in the J.D. Power and Associates 2007 North America Hotel Guest Satisfaction Index Studysm. This is the fifth time that Homewood Suites by Hilton has been awarded the honor, outranking other extended stay brands included in the study.

          Homewood Suites by Hilton opens its landmark 200th hotel in Fort Collins, Colorado

          June 2007Homewood Suites by Hilton scores the top spot among upscale hotel chains in a leading consumer publication's annual report (July 2007 issue)

          May 2007Homewood Suites by Hilton is ranked the top hotel chain for 1st Quarter 2007 in the "Upscale" category by Market Metrix Hospitality Index (MMHI)

          Jan. 2007Homewood Suites by Hilton announces it will be the first hotel brand to use video iPods to train employees

          2006

          Dec. 2006 Homewood Suites by Hilton announces plans to launch Suite Selection, the hotel industry's first interactive, web-based room selection tool

          Nov. 2006 Homewood Suites by Hilton is ranked number one among midrange hotel chains in the ‘Top Bangs for the Buck' category in the Zagat Survey: 2007 U.S. Top Hotels, Resorts and Spas

          Oct. 2006 Homewood Suites by Hilton is ranked the top hotel chain for 3rd Quarter 2006 in the "Upscale" category by Market Metrix Hospitality Index (MMHI)

          Aug. 2006 Homewood Suites by Hilton is ranked the top hotel chain in Program Effectiveness by Market Metrix Hospitality Index (MMHI)

          Homewood Suites by Hilton is ranked the top hotel chain for 2nd Quarter 2006 in the "Upscale" category by Market Metrix Hospitality Index (MMHI)

          April 2006 Homewood Suites by Hilton is ranked the top hotel chain for 1st Quarter 2006 in the "Extended Stay" category by Market Metrix Hospitality Index (MMHI)

          2005

          Aug. 2005 Homewood Suites by Hilton is ranked the top hotel chain for 2nd Quarter 2005 in the "Extended Stay" category by Market Metrix Hospitality Index (MMHI)

          July 2005 Homewood Suites by Hilton receives "Highest Guest Satisfaction Among Extended Stay Hotels Chains" award by J.D. Power and Associates. This marks the fourth time Homewood Suites by Hilton was awarded the honor.

          April 2005 Homewood Suites by Hilton is ranked the top hotel chain for 1st Quarter 2005 in the "Extended Stay" category by Market Metrix Hospitality Index (MMHI)

          Feb. 2005Homewood Suites by Hilton ranks No. 1 in the upper upscale extended-stay category by Business Travel News. This marks the fourth time Homewood Suites by Hilton was awarded the honor.

          2004

          Oct. 2004 Homewood Suites by Hilton is ranked the top hotel chain for 3rd Quarter 2004 in the "Extended Stay" category by Market Metrix Hospitality Index (MMHI)

          July 2004 Homewood Suites by Hilton receives "Highest Guest Satisfaction Among Extended Stay Hotel Chains" award by J.D. Power and Associates. This marks the third time Homewood Suites by Hilton was awarded the honor.

          Homewood Suites by Hilton is ranked the top hotel chain for 2nd Quarter 2004 in the "Extended Stay" category by Market Metrix Hospitality Index (MMHI)

          May 2004 Homewood Suites by Hilton ranks as the #1 moderately priced hotel in a leading consumer advocacy publication

          April 2004 Homewood Suites by Hilton offers complimentary high-speed Internet access in all guest suites, business centers, meeting rooms and wireless access in the Lodge.

          Feb. 2004 Homewood Suites by Hilton ranks No. 1 in the upper upscale extended-stay category by Business Travel News

          2003

          Aug. 2003 Homewood Suites by Hilton receives "Highest Guest Satisfaction Among Extended Stay Hotels Chains" award by J.D. Power and Associates. This marks the third year that J.D. Power and Associates recognizes extended-stay hotels as a market segment in its annual study, and the second time Homewood Suites by Hilton was awarded the honor.

          July 2003 Homewood Suites by Hilton is ranked the top hotel chain for 2nd Quarter 2003 in the "Extended Stay" category by Market Metrix Hospitality Index (MMHI)

          May 2003 Homewood Suites by Hilton is named "Top Ranked Brand" in the extended stay category of the Market Metrix Hospitality Index (MMHI) for the second straight quarter

          April 2003 Homewood Suites by Hilton is ranked the top hotel chain for 1st Quarter 2003 in the "Extended Stay" category by Market Metrix Hospitality Index (MMHI)

          Jan. 2003 Homewood Suites by Hilton is ranked the top hotel chain for 4th Quarter 2002 in the "Extended Stay" category by Market Metrix Hospitality Index (MMHI)

          2002

          Dec. 2002 Homewood Suites by Hilton opens its first international property in
          Mont-Tremblant, Quebec, Canada.

          Feb. 2002 Homewood Suites by Hilton ranked No.1 in the upscale extended-stay hotel brand by Business Travel News

          2001

          Aug. 2001 Homewood Suites by Hilton receives "Highest Guest Satisfaction Among Extended Stay Hotels Chains" award by J.D. Power and Associates. This marks the first year that J.D. Power and Associates recognizes extended-stay hotels as a market segment in its annual study.

          Homewood Suites by Hilton opens first Generation V Prototype hotel in Sioux Falls, South Dakota. This latest generation hotel introduces new spacious studio suites, coupled with the brand's popular one- and two-bedroom suites.

          July 2001 Homewood Suites by Hilton ranks as the #1 moderately priced hotel in a leading consumer advocacy publication

          June 2001 Homewood Suites by Hilton concludes national literacy campaign, "Homewood Suites by Hilton Drives Literacy Home," which raises nearly 60,000 children's books for charities nationwide

          April 2001 Homewood Suites by Hilton celebrates opening 100 hotels with the grand opening of the Homewood Suites by Hilton hotel in Washington, D.C.

          1988-2000

          April 2000 Homewood Suites by Hilton officially becomes a participating hotel partner in the popular Hilton HHonors hotel guest reward program

          Feb. 2000 Homewood Suites by Hilton ranks No. 1 in "Overall Price/Value Relation" in the upscale extended-stay category by Business Travel News

          Jan. 2000 Homewood Suites officially changes its name to reflect the merger with Hilton to Homewood Suites by Hilton.

          The brand introduces a new Generation V prototype that combines upscale, modern interior features of the previously planned Hilton Residential Suites with a home-like interior, floor plans and exterior design elements of the current Homewood Suites product.

          May 1999 Homewood Suites unveils new Generation IV prototype featuring one of the industry's largest one-bedroom suites while continuing to deliver popular standard amenities

          Jan. 1999 Homewood Suites reaches milestone of 75 properties with opening in Longview, Texas.

          June 1998 Homewood Suites ranks as the #1 moderately priced hotel in a leading consumer advocacy publication

          Feb. 1998 Homewood Suites ranks as the nation's No. 1 extended-stay hotel chain by Business Travel News.

          Sept. 1997 Homewood Suites opens its 50th hotel in Fort Myers, Florida

          Oct. 1995 Homewood Suites announces online reservation capabilities through its Web site

          Sept. 1994 Homewood Suites, Hampton Inn and Embassy Suites become the first major hotel brands to distribute chain-wide and individual hotel information via the Internet

          Jan. 1993 Homewood Suites introduces an unconditional 100% Satisfaction Guarantee, the first national upscale hotel chain to offer this type of service guarantee to its guests.

          Aug. 1989 Homewood Suites opens its first property in Omaha, Nebraska.

          March 1988The Homewood Suites brand arrives to service the upscale, extended stay travel segment.

      • Silver

    • February 2013Celebrated the opening of the 35,000th suite with the debut of the Homewood Suites by Hilton Orlando Airport.

      January 2013Won nine awards from the Hospitality Sales & Marketing Association (HSMAI) including:

      Gold

      Honorable Mention