Brand Milestones

2014

Hilton Garden Inn opens its inaugural property in Shenzhen, China. 

2013

Hilton Garden Inn receives three (3) HSMAI Adrian Awards:

  • Gold - Feature Placement Print - Trade Publication category
  • Bronze - Advertising Complete Campaign category
  • Bronze - Feature Placement Print - Trade Publication category

Hilton Garden Inn partners with Green Mountain Coffee Roasters, Inc., placing Keurig coffee machines in all Hilton Garden Inn guest rooms.

Hilton Garden Inn awarded two (2) bronze Telly Awards in the Film/Video: Training for Corporate Use category for:

  • "You Can Count On Us Skills and Service" training video
  • "Project Grow" training video

Hilton Garden Inn receives Gold Travel Weekly Magellan Award for Project Grow in the category "Lobby/ Common Space Design."

Hilton Garden Inn opens first property in Southeast Asia at the Hilton Garden Inn Hanoi, Vietnam.

Hilton Garden Inn opens first property in Spain at the Hilton Garden Inn Seville, Spain.

2012

Hilton Garden Inn receives highest ranking among upscale hotel chains by JD Power and Associates' 2012 North American Guest Satisfaction Index Survey. This marks the ninth award in eleven years.

Hilton Garden Inn Satisfaction Promise is launched and the "You Can Count on Us" culture is born.

Hilton Garden Inn ranked #98 in 1851 Magazine's list of the "Top 100 Social Media Campaigns.

2011

Hilton Garden Inn receives highest ranking among mid-scale hotel chains with full-service by JD Power and Associates' 2010 North American Guest Satisfaction Index Survey.

Hilton Garden Inn received three (3) HSMAI Adrian Awards:

  • Gold - Public Relations Special Event category
  • Silver - Advertising Property/ In-Flight category
  • Silver - Advertising Property-Consumer, Group Sales or Travel Trade category

2010

Hilton Garden Inn receives highest ranking among mid-scale hotel chains with full-service by JD Power and Associates' 2010 North American Guest Satisfaction Index Survey.

Hilton Garden Inn received three (3) HSMAI Adrian Awards:

  • Gold - Public Relations Special Event category
  • Silver - Advertising Property/ In-Flight category
  • Silver - Advertising Property-Consumer, Group Sales or Travel Trade category

2009

Hilton Garden Inn 500th hotel opens in Charlotte/ Concord, North Carolina.

Hilton Garden Inn opens first Asian hotel in New Delhi/ Saket, India.

Hilton Garden Inn receives highest ranking among mid-scale hotel chains with full-service by JD Power and Associates' 2009 North American Guest Satisfaction Index Survey.

2008

Hilton Garden Inn Ottawa International Airport in Canada marks the brand's 400th hotel.

Business Travel News (BTN) names Hilton Garden Inn "Best Mid-Price Hotel" brand.

Hilton Garden Inn receives American Brand Excellence Award for "Top Travel Brand."

2007

Hilton Garden Inn awarded sixth straight "Highest Guest Satisfaction among Mid-Scale Hotel Chains with Full-Service" by JD Power and Associates.

Hilton Garden Inn receives third Entrepreneur Magazine Business Travel Award for "Best Mid-Price Hotel Value."

2006

Hilton Garden Inn opens first European hotel in Stuttgart, Germany.

Hilton Garden Inn awarded "Highest Guest Satisfaction among Mid-Scale Hotel Chains with Full-Service" by JD Power and Associates.

Hilton Garden Inn awarded "Best Mid-Price Hotel Value" by Entrepreneur Magazine Business Travel Awards.

2005

Hilton Garden Inn opens 250th hotel in Times Square, New York City, New York.

Hilton Garden Inn awarded "Highest Guest Satisfaction among Mid-Scale Hotel Chains with Full-Service" by JD Power and Associates.

Market Matrix Hospitality Index (MMHI) names Hilton Garden Inn the "Top-Ranked Brand" in the "upscale" category.

2004

Hilton Garden Inn introduces a new unique toll-free reservations line, 877-STAY-HGI, and separates from the Hilton full service brand in the GDC system by introducing the "GI" chain code.

Hilton Garden Inn received third JD Power and Associated award for "Highest Guest Satisfaction among Mid-Scale Hotel Chains with Full-Service."

2003

All hotels now have complimentary high-speed internet access.

Hilton Garden Inn receives award for "Highest Guest Satisfaction among Mid-Scale Hotel Chains with Full-Service" by JD Power and Associates for the second year.

Hilton Garden Inn awarded "Best Mid-Price Hotel Value" by Entrepreneur Magazine Business Travel Awards.

2002

Hilton Garden Inn introduces a new identity program based on consumer testing. The new logo and icon represent the first step in establishing a separate and unique brand from parent Hilton brand.

Hilton Garden Inn receives "Highest Guest Satisfactions among Mid-Scale Hotel Chains with Full-Service" award by JD Power and Associates.

2001

The 100th Hilton Garden opens in Orlando at SeaWorld International Center.

1996

CrestHil by Hilton is renamed Hilton Garden Inn and a new product line of the Hilton brand is created.

1990

The first CrestHil by Hilton opens in Lancaster, Pennsylvania.